Lavi Industries Releases Queue Management Case Study About Safe Social Distancing in Smart & Final’s Checkout Queues

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Working within a tight release window, Lavi Industries executed a line management service that incorporated traditional crowd control components, social distancing systems, and queuing innovation to increase security for employees and clients, while enhancing the performance of the waiting line. At the heart of the queuing service is a Qtrac CF electronic queuing system, which incorporates digital signs and flashing money register lights that signify the next consumer to an open cash register. “Additionally, the electronic queuing system increases customer flow and service rate, effectively reducing both real and perceived wait times,” said Kuklin.

Working within a tight deployment window, Lavi Industries executed a queue management option that integrated traditional crowd control components, social distancing systems, and queuing innovation to increase security for consumers and employees, while enhancing the performance of the waiting line. At the heart of the queuing service is a Qtrac CF electronic queuing system, which integrates digital signage and flashing cash register lights that indicate the next consumer to an open money register. “Additionally, the electronic queuing system increases client circulation and service rate, successfully minimizing both real and perceived wait times,” stated Kuklin.

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