Lavi Industries Releases Queue Management Case Study About Safe Social Distancing in Smart & Final’s Checkout Queues

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Working within a tight deployment window, Lavi Industries carried out a line management option that incorporated traditional crowd control fixtures, social distancing systems, and queuing innovation to increase security for customers and staff members, while enhancing the efficiency of the waiting line. At the heart of the queuing service is a Qtrac CF electronic queuing system, which integrates digital signage and flashing money register lights that indicate the next consumer to an open money register. “Additionally, the electronic queuing system increases client flow and service rate, effectively minimizing both real and perceived wait times,” stated Kuklin.

Working within a tight implementation window, Lavi Industries implemented a queue management service that incorporated conventional crowd control fixtures, social distancing systems, and queuing technology to increase security for customers and staff members, while improving the effectiveness of the waiting line. At the heart of the queuing service is a Qtrac CF electronic queuing system, which incorporates digital signs and flashing cash register lights that signify the next customer to an open money register. “Additionally, the electronic queuing system increases client flow and service rate, efficiently decreasing both real and viewed wait times,” stated Kuklin.

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