Lavi Industries Releases Queue Management Case Study About Safe Social Distancing in Smart & Final’s Checkout Queues

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Working within a tight implementation window, Lavi Industries implemented a queue management option that integrated conventional crowd control components, social distancing systems, and queuing technology to increase security for customers and workers, while improving the performance of the waiting line. At the heart of the queuing option is a Qtrac CF electronic queuing system, which integrates digital signs and flashing cash register lights that indicate the next client to an open money register. “Additionally, the electronic queuing system increases consumer flow and service rate, successfully minimizing both real and perceived wait times,” said Kuklin.

Working within a tight deployment window, Lavi Industries carried out a queue management option that integrated conventional crowd control components, social distancing systems, and queuing technology to increase safety for employees and consumers, while improving the efficiency of the waiting line. At the heart of the queuing solution is a Qtrac CF electronic queuing system, which incorporates digital signage and flashing money register lights that signal the next client to an open cash register. “Additionally, the electronic queuing system increases consumer flow and service rate, successfully minimizing both real and perceived wait times,” stated Kuklin.

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