Lavi Industries Releases Queue Management Case Study About Safe Social Distancing in Smart & Final’s Checkout Queues

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Working within a tight release window, Lavi Industries carried out a queue management solution that incorporated traditional crowd control fixtures, social distancing systems, and queuing innovation to increase safety for customers and employees, while improving the efficiency of the waiting line. At the heart of the queuing solution is a Qtrac CF electronic queuing system, which integrates digital signs and flashing cash register lights that indicate the next customer to an open money register. “Additionally, the electronic queuing system increases consumer flow and service rate, successfully lowering both genuine and viewed wait times,” said Kuklin.

Working within a tight implementation window, Lavi Industries implemented a line management option that incorporated standard crowd control fixtures, social distancing systems, and queuing technology to increase safety for employees and consumers, while improving the efficiency of the waiting line. At the heart of the queuing service is a Qtrac CF electronic queuing system, which integrates digital signs and flashing cash register lights that signal the next consumer to an open money register. “Additionally, the electronic queuing system increases consumer flow and service rate, successfully lowering both genuine and perceived wait times,” stated Kuklin.

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