Lavi Industries Releases Queue Management Case Study About Safe Social Distancing in Smart & Final’s Checkout Queues

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Working within a tight release window, Lavi Industries executed a queue management solution that incorporated standard crowd control fixtures, social distancing systems, and queuing innovation to increase security for consumers and employees, while enhancing the effectiveness of the waiting line. At the heart of the queuing option is a Qtrac CF electronic queuing system, which incorporates digital signage and flashing money register lights that signal the next customer to an open cash register. “Additionally, the electronic queuing system increases client flow and service rate, effectively decreasing both real and perceived wait times,” said Kuklin.

Working within a tight deployment window, Lavi Industries carried out a queue management solution that integrated standard crowd control components, social distancing systems, and queuing innovation to increase safety for employees and clients, while enhancing the efficiency of the waiting line. At the heart of the queuing option is a Qtrac CF electronic queuing system, which integrates digital signs and flashing cash register lights that indicate the next customer to an open cash register. “Additionally, the electronic queuing system increases customer circulation and service rate, effectively reducing both real and viewed wait times,” stated Kuklin.

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