Lavi Industries Releases Queue Management Case Study About Safe Social Distancing in Smart & Final’s Checkout Queues

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Working within a tight implementation window, Lavi Industries implemented a queue management solution that incorporated standard crowd control components, social distancing systems, and queuing innovation to increase safety for customers and staff members, while improving the effectiveness of the waiting line. At the heart of the queuing service is a Qtrac CF electronic queuing system, which incorporates digital signage and flashing cash register lights that signal the next customer to an open cash register. “Additionally, the electronic queuing system increases customer flow and service rate, successfully reducing both real and perceived wait times,” said Kuklin.

Working within a tight deployment window, Lavi Industries implemented a queue management option that incorporated traditional crowd control fixtures, social distancing systems, and queuing technology to increase security for customers and employees, while improving the effectiveness of the waiting line. At the heart of the queuing solution is a Qtrac CF electronic queuing system, which integrates digital signage and flashing money register lights that signal the next customer to an open money register. “Additionally, the electronic queuing system increases client flow and service rate, efficiently lowering both genuine and perceived wait times,” said Kuklin.

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