New Chargeback Data Provides Valuable and Encouraging Insights


Data-driven choices are a crucial part of an effective chargeback management strategy. Essential insights are often challenging to figure out and challenging to comprehend. Midigator’s objective for “The Year in Chargebacks” is to provide valuable, appropriate information that can easily be used to improve existing management techniques. The report serves as a benchmark to evaluate individual efforts and likewise determine the market as a whole.

American Fork, UT, Aug. 5, 2020– Midigator®, the leading provider of disagreement management services, today released “The Year in Chargebacks” report. The 2nd yearly publication provides extraordinary insights into why disagreements occur, how to efficiently avoid and combat chargebacks, and what can be anticipated in the future.

The takeaways of the 2020 report emphasize the dynamic, evolving nature of payment disputes:

  • Ongoing, technology-assisted chargeback prevention efforts continue to show efficient. The study’s chargeback-to-transaction ratio has actually decreased 31% because 2017.
  • The high chargeback-to-transaction ratios for Peru, India, and Dominican Republic stayed stable from 2017 to 2019. Norway, New Zealand, Sweden, and Switzerland had consistently low ratios. Threat in other countries varied significantly year-over-year.
  • Card brand policies for engaging evidence have actually changed, but 55% of study participants picked not to gather the information that’s required to win. As a result, win rates for specific fraud-coded disagreements dropped 45% in between 2018 and 2019.

Click here to read “The Year in Chargebacks” report. A condensed version of the report is likewise readily available for download.

The 2020 report consists of 36-months’ worth of information, carefully examining year-over-year patterns in eight different categories. The information was collected from a diverse subset of global merchants representing different markets, billing models, deal volumes, and conflict management styles.

“Data analysis has actually always been the foundation of Midigator’s chargeback management philosophy,” said Corey Baggett, CEO of Midigator, “and this report reveals why. Success originated from presumptions and guesses is just momentary. But data-driven choices resolve problems at their source, yielding sustainable results that improve in time.”

Midigator was the first chargeback management business to supply real-time reporting and thorough analytics, introducing intelligent, data-driven choices into the payment disagreement procedure. Almost a decade later, thousands of merchants, vendors, acquirers, and processors have actually come to depend on Midigator’s innovative innovation and group of specialists to develop reliable risk management techniques. Through “The Year in Chargebacks” report, Midigator has the ability to share this know-how more broadly, providing much-needed clearness for the complex payments environment.


Midigator’s objective for “The Year in Chargebacks” is to offer valuable, pertinent information that can easily be used to boost existing management techniques.”Data analysis has actually always been the structure of Midigator’s chargeback management approach,” said Corey Baggett, CEO of Midigator, “and this report reveals why. Midigator was the first chargeback management business to provide real-time reporting and extensive analytics, presenting smart, data-driven decisions into the payment dispute procedure. Nearly a years later, thousands of merchants, processors, acquirers, and suppliers have come to depend on Midigator’s advanced technology and team of experts to produce effective threat management techniques. Midigator’s innovation eliminates the complexity of payment disagreements so companies can get back to organisation.

About Midigator: Midigator thinks the obstacles of running an organisation should be delivering great service or products, not managing payment risk. That’s why the business ended up being the first to utilize innovation to prevent, combat, and analyze chargebacks, offering a effective and efficient alternative to labor-intensive, manual procedures. Midigator’s technology removes the complexity of payment disputes so services can return to organisation. Functions like real-time reporting, labor-saving automation, and extensive analytics benefit companies of all sizes in all markets. To get more information, see

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