C.H. Robinson and TaskRabbit Team Up for SMB Ecommerce Shippers


A new place service in Freightquote lets carriers preemptively validate to carriers whether an area is industrial or property, while helping them avoid surprise service issues or service charges while the shipment remains in transit. And an interactive map function uses satellite images to verify their location.

Mac Pinkerton, president of North American Surface Transportation at C.H. Robinson, said the company had actually been receiving demands from SMB consumers for assistance with the appropriate product packaging of online orders to avoid unnecessary expenses or perhaps rejection by carriers when done incorrect. Adding a providers like TaskRabbit is a market initially.

Pinkerton stated the brand-new version of Freightquote with TaskRabbit was piloted this for a couple of months and received favorable feedback. “TaskRabbit has actually been a great partner and even in these early stages, it’s clear we have listened to our consumers and produced solutions they require,” he said.

“We saw a real opportunity to drive value for little services through our collaboration with C.H. Robinson,” stated Diana Rothschild, director of strategic partnerships at TaskRabbit in a release. “We’re delighted that they are our very first shipping partner and eagerly anticipate interacting to take full advantage of TaskRabbit’s capabilities for little businesses as we continue to grow our services in the B2B area.”

The tool likewise provides shippers access to temperature-control truckload services, and they can compare small parcel and LTL rates side by side to book the very best choice.

“We wanted to find a way to resolve this problem for them, so we approached TaskRabbit since of their distinct model in providing trustworthy Taskers to assist individuals with specialized jobs,” Pinkerton said, referring to TaskRabbit’s network of experts. “It happens that at this same time TaskRabbit was looking for to expand its B2B offerings, so we both saw advantage in the collaboration.”

Major logistics and shipping firm C.H. Robinson has actually added a parcel option to its Freightquote self-shipping tool to better service small-to-medium-sized companies, while also partnering with job crowdsourcing company TaskRabbit to give them access to ecommerce satisfaction services.

At the same time, C.H. Robinson is including a variety of features and abilities to Freightquote, including instantaneous shipping choices and real-time tracking across delivery modes. The cutoff weight for the parcel service is 150 pounds. Freightquote was an independently held freight brokerage service C.H. Robinson got in 2014 for $365 million.

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