Rakuten Super Logistics Launches Nationwide Contest Seeking eCommerce Experts’ Biggest “Oh Ship!” Moments Detailing Worst Fulfillment and Shipping Failures

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Clover POS Expert Insights 24/7 mcm pr photo oh ship 150x150 Rakuten Super Logistics Launches Nationwide Contest Seeking eCommerce Experts’ Biggest “Oh Ship!” Moments Detailing Worst Fulfillment and Shipping Failures

3PL Leader using $7,000 in cash prize to online company owners who share their greatest self -satisfaction or partner disasters

The only requirement for entry in the contest is sharing an accurate account about the situation that took place, what product you were delivering, and who the fulfillment or shipper was.

“We know that lots of online entrepreneur think they have the worst story– whether that’s the wrong item delivered, the package provided to the incorrect location, or that the items were damaged throughout the process,” stated Chan. “Is your “Oh Ship” minute the outright worst to take home our $5,000 grand prize?”

Las Vegas, NV, May 20, 2020 — Rakuten Super Logistics (RSL), a leading eCommerce order satisfaction business that provides cost, scalability, and versatility cost savings with 15 circulation centers strategically located in the United States, revealed today that it has actually launched its search for the worst eCommerce shipping or satisfaction blunder. The very best submissions of these “Oh Ship” minutes are eligible to win a share of $7,000 in prize money. Company owner can send their story here.

“Mistakes, mishaps, errors, catastrophes, failures, or blunders– you can call them lots of things– we call them “Oh Ship” minutes,” stated Jason Chan, VP of Marketing and Sales, Rakuten Super Logistics. “More importantly, these circumstances are inappropriate for our hard-working eCommerce and marketing experts who look for much better dependability from 3PL suppliers.”

Rakuten Super Logistics is asking all America-based company owner who market and offer online to share their stories on the Rakuten Super Logistics website. The contest will accept submissions through the end of July 2020. Select winners will share a portion of the $7,000 in reward money, and entrants can evaluate the conditions and terms here.

“We’ve heard these horror stories from our existing partners about their in-house techniques or last order fulfillment suppliers, and we are active in online neighborhoods where individuals share their anger about avoidable mistakes involving their products,” stated Chan. “eCommerce professionals are great at what they do. They establish or source excellent items and are great online marketers. Poor fulfillment and shipping mistakes often lead to returns, refunds, lost income, loss of customer trust, and a broken reputation. No company owner wants that!”

About Rakuten Super Logistics

Contact Sarah Smith Rakuten Super Logistics Marketing Operations Manager P: 702-997-1718 E: sarah.smith@rakuten.com

Founded in 2001, Rakuten Super Logistics is a leader in eCommerce order fulfillment, serving hundreds of eCommerce merchants to increase the speed of delivery, enhance order precision, reduction shipping expenses, and increase customer satisfaction. Rakuten Super Logistics’ cloud-based fulfillment platform for order and stock management features integration with popular eCommerce platforms and automatic order importing from online markets, consisting of eBay and Amazon. Rakuten Super Logistics’ 2-Day Delivery Network of wholly owned and operated fulfillment centers enable for 1-2 day shipment to 98% of the U.S. through ground shipping.


“Mistakes, mishaps, errors, disasters, blunders, or failures– you can call them numerous things– we call them “Oh Ship” moments,” said Jason Chan, VP of Marketing and Sales, Rakuten Super Logistics.”We’ve heard these horror stories from our current partners about their in-house techniques or last order fulfillment companies, and we are active in online neighborhoods where individuals share their anger about avoidable errors including their items,” stated Chan. Poor fulfillment and shipping errors often result in returns, refunds, lost earnings, loss of customer trust, and a damaged reputation.

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