Friendly Fraud Survival Guide: How Small Businesses Can Reduce Their Chargebacks & Save Money


There is another term used to explain the exact same scenario: chargeback scams. How can fraud be perpetrated through chargebacks, and is there anything you, the merchant, can do to prevent this type of scams? Friendly fraud occurs in connection with a chargeback claim. As a rule of thumb, chargebacks of any type are difficult to win. When you see a chargeback that you believe is friendly fraud, conflict that claim.

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