Brightpearl Named as the Only Digital Operations Platform Built for Retail, in New Forrester Report


The report shows that with the introduction of the Digital Operations Platform there has been a shift away from inflexible Enterprise Resource Planning to a platform that is more nimble and developed with adaptability in mind, specifying that:

Mr O’Carroll went on to say that “ Our most recent research study on the United States retail market really discovered that 50% of US businesses don’t feel that they have the time or expertise to choose an innovation supplier, so plainly this Forrester report is coming at a time where services need more education on digital options.”

It goes on to classify suppliers based upon size and functionality and advises possible purchasers on how to evaluate a potential DOP.

AUSTIN, TX and BRISTOL, UK, March 19, 2020– Global Analytics firm Forrester’s latest report introduce the age of the Digital Operations Platform, whilst naming Brightpearl as one of the leading solutions in its classification.

“While ERP systems of the past have actually been largely inflexible, expensive to update, and badly matched to contemporary digital companies, we now see the beginning of a new era of operations innovation, which Forrester defines as the digital operations platform.”

CEO of Brightpearl, Derek O’Carroll stated:” The Forrester report is an exceptional resource, and we’re extremely happy to have been noted as the only DOP that has been built for retail. In a period in which supply chains can be complicated, merchants are offering through multiple channels and competition is hard, it’s crucial that companies have an operations service that is adaptable to shifts in demand and utilizes genuine time information to continuously enhance business model.”

The full Now Tech: Digital Operations Platforms report is available here

The “Now Tech: Digital Operations Platforms” report gives an overview of some of the world’s leading Digital Operations Platforms based upon size, functionality and the marketplace that they cater for. The report includes the similarity Oracle, NetSuite and Workday, with Brightpearl noted as the only solution constructed particularly for retail.

ENDS About



is a retail operations platform for sellers and wholesalers. Our mission is clear: automate the back workplace so merchants can invest their time and money growing the business.

The “Now Tech: Digital Operations Platforms” report offers an introduction of some of the world’s leading Digital Operations Platforms based on size, performance and the market that they cater for. CEO of Brightpearl, Derek O’Carroll said:” The Forrester report is an excellent resource, and we’re incredibly proud to have actually been noted as the only DOP that has been built for retail. Over 1,200 services in 26 nations utilize our platform. Brightpearl is created for merchants and wholesalers and makes it possible for omnichannel merchants to manage the heart of their company quickly from one single system.

Brightpearl’s total back-office service consists of financial management, inventory and sales order management, buying and provider management, CRM, fulfillment, storage facility and logistics. In addition, the solution has high-performing adapters to the significant ecommerce platforms, consisting of Magento, BigCommerce and Shopify. Over 1,200 companies in 26 countries utilize our platform. We handle over 10m deals and $3bn of business a year.

Brightpearl is developed for wholesalers and merchants and enables omnichannel merchants to handle the heart of their business quickly from one single system. Our group guides retail businesses through a highly efficient execution procedure which usually gets them up and running in less than 60 days– two times as quick as our competitors.

Brightpearl’s United States head office remains in the heart of downtown Austin with a worldwide head office in Bristol, UK. You can get in touch with us on Twitter (@BrightpearlHQ), LinkedIn (, and Facebook( Media Contacts: Nick Ward Brightpearl

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