Jetblack Shutting Down After Failing to Gain Traction or Find a Buyer


Jetblack CEO Jennifer Fleiss stepped down last year, changed by Nate Faust, who had actually been Walmart’s SVP of ecommerce logistics and a veteran of acquired system Jetblack had just 1,000 customers as of 2019 and was losing $15,000 per head, the WSJ reported. Fleiss stated last year one of the goals of the Jetblack experiment was to use its human agents to train a synthetic intelligence system so the individual shopper service might ultimately be fully automated using voice commands.

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